Work is being done to make the system fully compliant with this level. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: Īll iGovPhil Project services and content are currently moving towards WCAG Level A compliance. Compliance to these criteria is measured in three levels: A, AA, or AAA. There are testable success criteria for each guideline. WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short).
This certifies it as a stable and referenceable technical standard. WCAG 2.0 is also an international standard, ISO 40500. You may also send your letters directly to the concerned Pag-IBIG Branch or Department, addressed to the Office of the Manager.The iGovPhil Project officially adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. Addition Hills, Mandaluyong City, Philippines Letters may be sent to Members Relations Department (MRD):Ģnd Flr, JELP Business Solution Center, 409 Shaw Boulevard, Brgy. Simple queries (General Information) ComplaintsĬomplex Queries (Policy and Loan-related queries, queries that require coordination with other Pag-IBIG Offices Grave complaints
Likewise, we shall give your complaints considerable attention according to the following: Duration Rest assured that we shall carefully evaluate your concerns and shall respond to you immediately. (8-Pag-IBIG) - 24/7 Call Center operation.
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